Customer Engagement in Utilities: Digital Platforms for Billing and Consumption Tracking
The full version of this content, along with thousands of articles and analysis reports, can be found here: Customer Engagement in Utilities: Digital Platforms for Billing and Consumption Tracking
Utilities companies across electricity, gas, and water have entered a period of accelerated digital transformation. What was historically a slow-moving, infrastructure-centric industry is now required to operate with the agility, responsiveness, and customer-centricity expected of contemporary service organisations. At the centre of this shift sits a fundamental realignment of how utilities engage with their customers. […]
This content was published by Platform Executive. If you enjoy the content then please post a link, or share on social media to help us.
Customer Engagement in Utilities: Digital Platforms for Billing and Consumption Tracking posted first on https://www.platformexecutive.com/
Comments
Post a Comment